Get in Touch With Us
Got a question about something you read on this site, spotted an error, or want to suggest a casino we should look at? This page explains how to reach us, what kind of messages we welcome, and how we handle them once they land in our inbox.
How to Get in Touch
Email is the best way to contact us. Write to [email protected] and a member of our team will read your message personally — we don't rely on automated replies to do the work for us. Please include a short summary of what your enquiry is about so we can route it to the right person and get back to you sooner rather than later.
We aim to reply within two working days. During busier periods it may take a touch longer, but every message does get a response.
What We Can Help With
- Questions about our reviews and ratings — If you want to know more about how we assess a particular operator, or why one casino ranks above another, ask away.
- Corrections — Bonus terms, licensing details and payment options change quickly in this industry. If you spot something on the site that looks out of date, let us know and we'll check it.
- Suggestions for new listings — We regularly look at new casinos not on Gamstop as they launch. If there's a site you'd like reviewed, tell us and we'll add it to our research list.
- General enquiries about Gamstop and local rules — Readers often ask us how self-exclusion, licensing, or the wider gambling landscape in GB fits together. We're happy to point you towards the relevant page or explain it directly.
- Partnership or editorial enquiries — If you represent an operator, affiliate network or media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
A Word on Independence
Some of the casinos listed on this site pay us commission when a reader signs up through our links. That relationship never decides where a brand sits on our rankings — our editorial team scores and orders operators on the same criteria regardless of any commercial arrangement. If you'd like more detail on how our ratings work, or want to see the full list of reviewed brands, our guide to trusted non Gamstop casinos in the UK covers the current line-up in depth.
If You Need Support Beyond This Site
We're not able to offer personal advice on gambling behaviour, and nothing on this page substitutes for professional support. If your message touches on wanting help with your gambling, tell us in your email and we'll point you towards appropriate, independent resources rather than trying to handle it ourselves. All content on this site is intended for adults aged 18 and over.
Before You Write In
A few things that help us help you faster:
- Tell us which page or casino your message relates to, if applicable.
- Mention whether you're asking about bonuses, payment methods, games, or something else entirely — our team is organised so specific questions reach the right person.
- Include any screenshots or links if you're flagging an error, so we can verify it quickly.
- Let us know if you're contacting us about a partnership so we can direct it appropriately rather than treating it as a reader query.
What Happens Next
Every message is read by a real person, not a script. We'll confirm we've received your enquiry and follow up with a proper answer — whether that means correcting something on the site, pointing you to further reading, or simply answering your question directly. We take reader feedback seriously; it genuinely shapes which casinos we cover next and how we refine our review process.
Thanks for taking the time to reach out. Whether it's a quick query or something more detailed, we're glad to hear from you.